I make it a point to, for the most part, keep my professional life out of my blog. I think it's important that I don't log in at the end of a long day and complain about my job. The reality is, for the most part, I do like my job. I'm good at it. The mix of paperwork and customer service, along with the little bit of allowance to be a hard-ass bitch when necessary, is a great fit for my personality. But if I were to blog every time I had a hard day in the office, this blog would be a daily rant about the perils of property management.
Which actually, could be pretty entertaining. #bookidea.
Anyways, so in general, I keep my work rants to myself (and bitch about them to my coworkers).
That said, I was floored today after an interaction with a resident. Floored! My jaw hit the ground, and I was actually at a loss for words. Not because it was out of the ordinary or anything - this shit happens on the regular in my office, but just because I finally had this moment where all I could think was, what in the holy fuck is wrong with people?!?!
Basically, this woman in her early to mid fifties comes into the office and asks my assistant manager why she has a balance of six dollars on her account from the prior month. He pulls her account up and reviews it, and essentially, last month she simply did her fucking math wrong and was short on her utility check six bucks. No big fucking deal, just add six dollars to your new check, right?
Wrong.
She proceeds to argue about how she keeps meticulous records and carries on about all the reasons it must be our fault that she wrote the wrong amount on her check, and how she can't wait to move out of this place when her lease is up because I suck at my job and so does everyone else, and how the grounds look like crap with the leaves blowing everywhere, and the way that maintenance does everything they can to fuck her life up, and oh whoa the fuck is me and my sorry bull shit. So my assistant manager prints her account ledger to review with her where the - very simple and six fucking dollar - mistake was made, and lets her know she can simply write her check for an additional six bucks. No big deal, right?
Wrong.
She then proceeds to yell - full on yell - about how much she hates us, and goes storming out the door, muttering four letter words about how my assistant manager and everyone else in our office are nothing but dirty slutbag whores. But not until she has turned on one heel and SLAMMED the door to the office on her way out. And I am talking the type of door slam that someone does when they walk in on their boyfriend fucking someone else. The type of door slam only a toddler having a psychotic episode would muster. It was insane! She slammed the door so fucking hard, something fell off the door.
Again, it was not the instance that got me thinking. This honestly plays out in my office about once a week, with someone swearing or yelling, or threatening, or slamming the door. I usually laugh as they walk out, send them a notice letting them know they violated a lease policy about acting aggressively in the office, and go about my day. But today I just really started thinking more about it. About who the FUCK thinks it is acceptable to behave like a tornado for no fucking reason. Since when are we such an entitled population of fucking ass holes, that we think it is acceptable to fly off the handle on an innocent bystander? We, as people in general, take no responsibility for our own actions and simply place all the blame on other people instead of on ourselves. We do not admit fault or guilt, but instead make excuses. And then, after we are complete and total dickheads, we turn around and slam fucking doors! Because goddammityouwillfuckinghearmewheniammad!!
Today was one of those days that I left work feeling not just defeated as a property manager, but as a human. Today made me sad for mankind in general. Today made me embarrassed to be a living, breathing person existing among other living breathing people who act in a way that anyone with a soul would find offensive.Today was a reminder that we are surrounded by arrogance, by people who believe they are right and everyone else is wrong. And it pissed me off.
I think I'll slam a door. Because, noise makes a point.
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